📌 Frequently Asked Questions (FAQ)
How is my laundry washed?
We handle your laundry with care using high-quality, trusted products. You can choose from:
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Downy Radiant
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Gain + Aroma Boost Concentrate
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Tide
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All Free & Clear (perfect for sensitive skin or eczema)
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Seventh Generation (plant-based and eco-friendly)
Let us know if you have any allergies or preferences — we’re happy to accommodate!
What safety and sanitation measures do you follow?
Your health and hygiene are our priority.
We always:
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Wear gloves during each step of the process
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Sanitize all equipment and surfaces after every load
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Keep your laundry separated to prevent cross-contamination
Do you offer pick up and delivery?
Yes! We provide free pick-up and delivery in Cuyahoga Falls and surrounding cities within a 10 -mile radius.
Outside of that range, a small delivery fee will apply.
Is there any paperwork or deposit required?
Yes. Before starting service, we require:
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A signed consent form (you’ll receive this by email or in -person )
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A $20 non-refundable deposit, which will be applied toward your first service
What is the turnaround time?
Our standard turnaround time is 24–48 hours after pick-up.
How can I contact you?
We’re here to help!
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📧 Email: INFO@GETWASHELLC.COM
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📞 Phone: 210-803-6740
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📱 Follow us on social media:
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Facebook @ Washé / Instagram @GETWASHE / TikTok @GETWASHE