
📌 Frequently Asked Questions (FAQ)
How is my laundry washed?
We handle your laundry with care using high-quality, trusted products. You can choose from:
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Downy Radiant
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Gain + Aroma Boost Concentrate
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Tide
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All Free & Clear (perfect for sensitive skin or eczema)
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Seventh Generation (plant-based and eco-friendly)
Let us know if you have any allergies or preferences! we’re happy to accommodate!
What safety and sanitation measures do you follow?
Your health and hygiene are our priority.
We always:
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Wear gloves during each step of the process
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Sanitize all equipment and surfaces after every load
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Keep your laundry separated to prevent cross-contamination
Do you offer pick up and delivery?
Yes! We provide free pick-up and delivery in Cuyahoga Falls and surrounding cities within a 10 -mile radius.
Outside of that range, a small delivery fee will apply.
Is there any paperwork or deposit required?
Yes. Before starting service, we require:
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A signed consent form (you’ll receive this by email or in -person )
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A $20 non-refundable deposit, which will be applied toward your first service
What is the turnaround time?
Our standard turnaround time is 24–48 hours after pick-up.
How can I contact you?
We’re here to help!
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📧 Email: INFO@GETWASHELLC.COM
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📞 Phone: 210-803-6740
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📱 Follow us on social media:
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Facebook @ Washé / Instagram @GETWASHE / TikTok @GETWASHEE